Shipping policy
At VelvetNest72, we aim to make delivery straightforward and accessible wherever our customers live.
Free Worldwide Shipping
We currently provide free shipping to destinations worldwide on orders placed through VelvetNest72.space.
There is no standard shipping fee charged by VelvetNest72 for eligible orders covered by this policy.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
The delivery timeframe is an estimate rather than a guaranteed delivery date. Delivery may occasionally take longer because of circumstances outside our reasonable control.
Order Processing
After an order is placed and payment is successfully confirmed, it will enter our fulfillment process.
Customers should carefully verify their shipping address before completing checkout. Incorrect or incomplete information may result in delays or unsuccessful delivery.
If you notice an error after ordering, contact support@VelvetNest72.space as soon as possible. We cannot guarantee that an address can be changed after fulfillment has begun.
Tracking Information
Where tracking is available, relevant tracking information may be provided after the order has been processed for shipment.
Tracking information may take additional time to become active after a shipping label or tracking number has been generated.
International Orders
Because we offer worldwide shipping, international orders may be processed through different carriers and logistics networks depending on the destination.
International shipments may be subject to customs procedures or import requirements imposed by the destination country. Where duties, taxes, customs fees, or similar government charges apply, responsibility will be determined by applicable law and any information presented during checkout.
Delivery Delays
Although most orders are expected to arrive within the estimated 7–10 day timeframe, delays can occasionally occur due to customs inspections, carrier disruptions, severe weather, peak-season volume, public holidays, transportation disruptions, or other circumstances outside our reasonable control.
If your shipment appears significantly delayed, contact our support team so we can assist with available order information.
Lost or Damaged Packages
If you believe your package has been lost or your order arrives damaged, contact us at support@VelvetNest72.space with your order number and relevant details.
For damaged deliveries, photographs of the item and packaging may be requested to help us evaluate the issue.
Shipping Support
For questions regarding shipping or delivery:
Email: support@VelvetNest72.space
Phone: 502-727-7979
Address: 1222 E Broadway, Louisville, KY, United States